All FAQs

Yes. GA Top Posts lets you switch between a single-column and a two-column layout directly in the widget, Gutenberg block, or Elementor widget settings. A two-column layout works well in wider content areas, while a single column is ideal for sidebars and narrower spaces.

The “No posts found” empty state can appear for a few reasons:

• Your Google Analytics property has not collected enough data for the selected date range yet.
• The filter’s scope (post type) or taxonomy criteria do not match any published posts on your site.
• All matching posts have been manually excluded from display.
• The cached data has expired and a fresh fetch from Google Analytics is still pending.

To troubleshoot, open the Top Posts Manager, check your filter settings, and use the refresh button to trigger a new data fetch from Google Analytics.

Deactivating the plugin hides its widgets from the frontend but leaves all settings and cached data intact. Reactivating restores everything without needing to reconnect your Google Analytics property.

Deleting (uninstalling) the plugin removes the plugin files from your server. Your settings and cached data stored in the WordPress database are retained unless you manually delete them. Your site remains connected on the GATopPosts.com platform, so you can reinstall and re-enter your API key to pick up right where you left off.

Yes. The GA Top Posts widget and the admin pages both support dark mode. The plugin respects your site’s colour scheme preference and switches between light and dark themes accordingly, so the widget blends naturally with your site’s design whether visitors are browsing in dark mode or light mode.

Yes. Because GA Top Posts caches analytics data server-side in the WordPress database, it is compatible with page caching plugins such as WP Super Cache, W3 Total Cache, LiteSpeed Cache, and Kinsta Cache. The frontend widget reads from the database cache and does not make live API calls, so it works correctly even when full-page caching is active.

Yes. In the Premium version, any custom post type registered on your WordPress site (e.g., products, recipes, events) appears as a scope option when creating or editing a filter. The Free version supports one post type at a time — you can choose between posts, pages, or any single custom post type, but you cannot combine multiple types in one filter.

No. GA Top Posts is built to be lightweight and fast. Analytics data is fetched from Google on the server side and cached in your WordPress database, so visitors never trigger a live API call — they always read from the cache. You control how often the cache refreshes (every 1, 2, or 6 hours) from the plugin’s configuration page. Thumbnail images are used instead of full-sized images for faster load times on the frontend.

Yes. When creating or editing a filter, you can choose from preset date ranges (e.g., last 7 days, last 30 days, last 90 days) or use the custom date picker to define a specific start and end date. This lets you rank posts over any period — for example, a particular campaign window or the past calendar year. Custom date ranges are available in both the Free and Premium versions.

By default, the plugin lets you get started with one filter showing up to 5 posts of a single post type. It is available for free on WordPress.org.

Upgrading your plan removes those limits and unlocks:

• Unlimited filters and higher post display limits
• All post types and custom post types
• Custom date ranges for analytics data
• Multilingual filtering via WPML
• Priority support

Visit our website for full pricing and feature details.

Yes. GA Top Posts is built exclusively for Google Analytics 4 (GA4) and uses the GA4 Data API to retrieve page view metrics. Universal Analytics (UA) properties are not supported, as Google retired Universal Analytics in July 2023.