Frequently Asked Questions

Question 1

Does GA Top Posts work with Google Analytics 4 (GA4)?

Accepted Answer

Yes. GA Top Posts is built exclusively for Google Analytics 4 (GA4) and uses the GA4 Data API to retrieve page view metrics. Universal Analytics (UA) properties are not supported, as Google retired Universal Analytics in July 2023.

Question 2

Is the plugin compatible with caching plugins?

Accepted Answer

Yes. Because GA Top Posts caches analytics data server-side in the WordPress database, it is compatible with page caching plugins such as WP Super Cache, W3 Total Cache, LiteSpeed Cache, and Kinsta Cache. The frontend widget reads from the database cache and does not make live API calls, so it works correctly even when full-page caching is active.

Question 3

What happens if I deactivate or uninstall the plugin?

Accepted Answer

Deactivating the plugin hides its widgets from the frontend but leaves all settings and cached data intact. Reactivating restores everything without needing to reconnect your Google Analytics property. Deleting (uninstalling) the plugin removes the plugin files from your server. Your settings and cached data stored in the WordPress database are retained unless you manually delete them. Your site remains connected on the GATopPosts.com platform, so you can reinstall and re-enter your API key to pick up right where you left off.

Question 4

How do I unlock features?

Accepted Answer

Click the Upgrade button anywhere inside the plugin — you'll find it in the sidebar and on any locked feature. This opens the subscription wizard directly inside your WordPress dashboard. Follow the on-screen steps to complete your plan upgrade. Once confirmed, the plugin automatically refreshes your plan status and unlocks all features immediately — nothing extra to do. If features are still locked after upgrading, use the refresh button in the Top Posts Manager or visit the Configuration tab to re-verify your API key.

Question 5

Do I need a different plugin to unlock all features?

Accepted Answer

No. GA Top Posts is a single plugin. Some features are locked by default and are unlocked when you upgrade your plan — there is nothing new to download, install, or activate.

setup

Does GA Top Posts work with Google Analytics 4 (GA4)?

Is the plugin compatible with caching plugins?

What happens if I deactivate or uninstall the plugin?

How do I unlock features?

Do I need a different plugin to unlock all features?